Big Yellow Group (BYG) 2021年CSR报告「LSE」.pdf

1、Get some space in your life.Big Yellow Group PLCCorporate Social Responsibility Report 2020/211Big Yellow Group PLC Corporate Social Responsibility Report 2020/21Our People9Our people are at the heart of Big Yellows business,bringing our values to life through the service that they provide and throu

2、gh the energy and passion that drives us to become an ever more responsible and sustainable business.Our Communities13Our communities are made up of all the people who work and store in our stores and everyone who lives around us.Our Customers17Our most material commitment to all of our customers is

3、 a safe,secure,welcoming,and friendly environment.Never has this been more important than at the present time.Our Suppliers19Big Yellows suppliers are important partners in helping us deliver our environmental and social commitments.Our Health&Safety21Big Yellow Self Storage recognises the importanc

4、e of maintaining high standards of Health&Safety for our customers,staff,contractors and any visitors to our stores.Our Environment23Big Yellows strong environmental performance to date has provided us with the platform to launch our ambitious Net Renewable Energy Positive and Net Zero Emission stra

5、tegy.Contentsself storagecompanyBritainsfavourite1.ABOUT BIG YELLOW32.CSR EXECUTIVE SUMMARY42.1Highlights for this year52.2Climate Change and our Business a new Strategy52.3Sustainable Development Goals(SDG)62.4Sustainability Performance Overview72.5Our Stakeholders102.6Governance102.7Fines,Notifica

6、tions,Penalties or Settlements102.8Assurance of data102.9Materiality and Materiality Assessments113.OUR PEOPLE123.1Introduction123.2Sustainable Development Goals123.3People Highlights133.4Learning and Development133.5Inclusivity and Diversity143.6Charitable Activities153.7KPIs153.7GRI social indicat