1、1Big Yellow Group PLCCorporate Social Responsibility Report2018Buildingon a proven modelGet some space in your life.21.Introduction 032.CSR Executive Summary 03 2.1.Changes 03 2.2.Highlights 033.Our People 054.Our Communities 065.Our Customers 116.Our Suppliers 117.Our Health&Safety 138.Our Environm
2、ent 14 8.1 Energy 16 8.2 Emissions 20 8.3 Water 23 8.4 Waste 24 8.5 Resource use 25 8.6 Asset List&Green Store Portfolio 26 8.7 Benchmarks,Legislation&Standards 289.Targets 3210.Stakeholders 3711.Investors 38 Deloitte Assurance 39 Appendices 41self storagecompanyBritainsfavouriteCONTENTS3Corporate S
3、ocial Responsibility Report“BIG YELLOW IS COMMITTED TO RESPONSIBLEAND SUSTAINABLE BUSINESS PRACTICES.”1.0 INTRODUCTIONBig Yellow Group PLC(Big Yellow)is committed to responsible and sustainable business practices;the Board recognises that corporatesocial responsibility(“CSR),when linked to clear com
4、mercial objectives,will create a more sustainable business and increase shareholderand customer value in both the medium and long term.People,Planet and Profit need to be aligned to make a sustainable business.Big Yellow seeks to meet the demand for self storage from businesses and private individua
5、ls by providing the storage space for theircommercial and/or domestic needs,whilst aiding local employment and contributing to local community regeneration.Our CSR policy covers all of Big Yellow operations,as both a developer of self-storage facilities and an operator.We recognise that ouroperation
6、s can have significant economic,environmental and social impacts.We are committed to assessing our CSR risks and opportunities,and thereafter taking appropriate steps to mitigate negative impacts and where possible enhance positive impacts for the benefit of ourbusiness,our stakeholders and our loca