Arca Continental (AC) 2012年CSR报告「OTC」.pdf

1、2 0 12 s o c i a l r e s p o n s i b i l i t y a n d s u s t a i n a b i l i t y r e p o r tinteGralvisionshared valuearc a continental 2012 social re sponsibility and sustainability reportORGANIZATIONALCULTUREoUr Visionto be leaders in food and beverage consumption for every occasion in all the mar

2、kets in which we participate,focusing on profitability and sustainability.oUr Missionto generate maximum value for our customers,associates,communities and stockholders,satisfying our consumers expectations at all times with the highest quality products and services.oUr ValUesFocus on customer servi

3、ce We are committed to meeting the needs of our custo-mers and consumers,driven by our constant desire to satisfy and surpass their expectations with world-class service.integrity based on respect and Justice our commitment to the truth is unwavering.as a result,what we do is consistent with what we

4、 think and say.We take care of the assets and resources of the com-pany,its associates and the community.We value and endorse diversity as a distinctive feature of our prehensive associate Development We strive to foster an atmosphere of motivation,produc-tivity and recognition which drives us towar

5、ds success.We support our associates professional aspirations and personal goals,and encourage them to actively partici-pate in their own growth and development plans.at arca continental,opportunities for growth and development are a direct outcome of our strong business performance.sustainability a

6、nd social responsibility We are totally convinced that we play a role in changing our environment.consequently,in our daily activities we assume the commitment of“meeting the needs of the present without compromising the ability of future generations to meet their own needs,”guided by a form of corp