AT&T Inc. (T) 2019年CSR报告「NYSE」.pdf

1、Inside05Challenges&OpportunitiesOur approach to 10 leading global business and societalissues.18GovernanceCorporate and organizational leadership that guides our efforts.23Goals&MetricsMilestones&metrics that help assess ourprogress.2019/2020 CORPORATE RESPONSIBILITY SUMMARYSHAPING TOMORROWDELIVERIN

2、G TODAYIN THIS REPORT02IntroductionOur commitment to corporate responsibility begins with strong guidance from our leadership.03 Letter from our Chairman&ChiefExecutive Officer04 Letter from our Chief Sustainability Officer05Global Challenges&OpportunitiesCompanies like AT&T are called to be strong

3、corporate citizens and to demonstrate ethical leadership that considers the needs of society alongside those of business.06 COVID-1907 Business Continuity08 Human Capital Management09 Diversity&Inclusion10 Economic Opportunity12 Climate Change 14 Technology Innovation15 Product Responsibility16 Priv

4、acy 17 Human Rights18GovernanceWe address environmental,social and governance issues at every level of ourcompany.19 CSR Governance&Leadership20 CSR Governance Council&CSRCommittees21 Stakeholder Engagement 22 Corporate Responsibility Reporting33KPIsTo assess our progress,we measure annual performan

5、ce in areas most important to ourstakeholders andourbusiness.37RecognitionThird-party recognition gives us valuable feedback on our approach and helps drive continuous improvement.23Progress Toward GoalsWere making progress on our roadmap of goals and targets that serve as milestones for 2020 and 20

6、25.For a detailed look into all our work from the past year,visit our full CSR reporting library at AT&T CORPORATE RESPONSIBILITY SUMMARY2GLOBAL CHALLENGES&OPPORTUNITIESGOVERNANCEKPIsPROGRESS TOWARD GOALSRECOGNITIONWE ARE DEFINED BY OUR COMMITMENT TO CORPORATE RESPONSIBILITY Taylor,Ahmaud Arbery and