America's Car-Mart Inc. (CRMT) 2020年CSR报告「NASDAQ」.pdf

1、Americas Car-Mart Responsibility Report1Responsibility Report2021 CorporateKeepingYouon theRoadAmericas Car-Mart Responsibility Report2(NASDAQ:CRMT)Table of ContentsCorporateResponsibility ReportA Letter from CEO Jeff WilliamsWe are Americas Car-Mart Company History and Milestones Facts and Stats Ou

2、r Passion for Customers Mission,Vision,and Values Commitment to Social,Environmental and Governance ActivitiesSocial:We are Committed to Customers,Associates and Communities Our Valued People Culture Fosters Diversity,Equity and Inclusion Americas Car-Mart Associates Code of Conduct Statement of Sup

3、port for Human Rights Attracting and Retaining Talented Associates Associate CompensationAssociate Benefits and Programs The Nan FundAssociate Training and Development Functional&Position Specific Courses Future Manager&Car-Mart U Training Classes Mentoring Underscores Culture Safety is Paramount fo

4、r Associates and Customers Driving SafelyData Security&Privacy Our Approach Risk Assessment and ControlsEngaged Associates Drive Customer Relationships Customer C.A.R.E.Team Customer C.A.R.E.Center Customer Hotline Customer Assistance During COVID-19 Communications Enhances Culture Associate Recogni

5、tion Health&Wellness Priorities for Associates0405060708091011121314151617181920Copyright 2021 Americas Car-Mart Corporate Responsibility Report.Americas Car-Mart Responsibility Report3About this ReportIntroductionAmericas Car-Mart,Inc.(Car-Mart or the Company)2021 Corporate Responsibility Report pr

6、esents information about our businesses and highlights material about our environmental,social and governance activities.The report covers information through January 31,2021.Further information is available at www.car-.In December 2020,the Company announced a new visual identity and tagline to reaf