1、Big Yellow Group PLC2 The Deans,Bridge Road,Bagshot,Surrey GU19 5ATTel:01276 470190Fax:01276 470191e-mail:infobigyellow.co.ukforfurtherinformationbigyellow.co.ukBig Yellow Group PLCAnnualReport&Accounts2009GetsomespaceinyourlifeGet some space in your life.Big Yellow Group PLC Annual Report&Accounts
2、2009WE ARE THE INNOV ATIVE LEADERS IN THE UK SELF STORAGE INDUSTRY,PROVIDINGINDIVIDUALS AND BUSINESSES WITH AN UNRIV ALLED PRODUCT THE BESTLOCATIONS,THE BEST QUALITY FACILITIES AND THE STRONGEST BRAND.WE HA VE GREAT PEOPLE WHO DELIVER THE BEST CUSTOMER SERVICE.WE ACHIEVETHIS BECAUSE WE ENCOURAGE A C
3、ULTURE OF PARTNERSHIP WITHIN THE BUSINESSAND REW ARD OUR PEOPLE FOR THEIR CONTRIBUTION.Contents02 Highlights03 FinancialHighlights04 Ournationwidecoverage06 Ouroutstandingpeople08 ChairmansStatement12 BusinessReview20 FinancialReview24 PortfolioSummary25 ReportonCorporateGovernance30 AuditCommitteeR
4、eport32 CorporateSocialResponsibilityReport39 DirectorsReport42 RemunerationReport49 OfficersandProfessionalAdvisers50 BiographiesofDirectorsandSeniorManagement51 IndependentAuditorsReporttotheMembersofBigYellowGroupPLC52 ConsolidatedIncomeStatement53 ConsolidatedBalanceSheet54 ConsolidatedStatement
5、ofRecognisedIncomeandExpense55 ConsolidatedCashFlowStatementReconciliationofNetCashFlowtoMovementinNetDebt56 NotestotheFinancialStatements82 IndependentAuditorsReporttotheMembersofBigYellowGroupPLC83 CompanyBalanceSheet84 CompanyCashFlowStatementStatementofRecognisedIncomeandExpense85 NotestotheComp
6、anyAccounts88 FiveYearSummaryBigYellow01The customer is at the heart of our businessanddriveseverythingwedop.13Moving houseLizBangs“Thestaffwereamazing;infact,IwouldgoasfarastosaythattheywerethemosthelpfulIhaveeverencountered.”Location:Brightonp.14Storing stock&equipmentJohnSturgess“Wewereinitiallym