联合健康集团UnitedHealth Group (UNH) 2011年年度报告「NYSE」.pdf

1、Working TogeTher to make HealtH care better2011 annual report to ShareholdersIn 2011,the people of UnitedHealth Group,Optum and UnitedHealthcare again delivered sound operational and financial performance distinctive in the consistency of their execution,the breadth and depth of both top line and bo

2、ttom line growth,and in the diversity of their efforts across the health care landscape.The hard work and creativity of our people is steadily advancing the quality and value this enterprise delivers to those we serve and those who invest in us.Dear Shareholder:today,there are almost 100,000 deeply

3、committed,talented and resourceful people who work across this enterprise to achieve this level of performance and to position us for an even more positive future.this letter is one of the few public opportunities to recognize and thank all of them for these efforts.at this point,annual report conve

4、ntion dictates we launch into several pages about that strong 2011 performance and the distinctive attributes of this enterprise.make no mistake,we grew and performed well,and our differentiating value advanced meaningfully.but,our thinking and energies have long since turned from 2011 and are fully

5、 engaged with 2012 and 2013.So what feels right to do as we strive toward higher levels of performance in 2012 is to renew with you some core commitments shared and acted on every day by the people of this enterprise that drive our performance regardless of the year.We remain committed to our missio

6、n to society at large and to our role within the health care community.our mission is to help people live healthier lives.our role is to make the health care system work better for everyone.We are committed to integrity and ethical behavior in everything we do and to high standards of corporate gove