联合包裹United Parcel Service, Inc (UPS) 2020年年度报告「NYSE」.pdf

1、2020 Annual Report on Form 10-K&Notice of 2021 Annual Meeting of Shareowners and Proxy StatementA New Chapter:Dear Fellow Shareowners,2020 was a year of great challenges,and also a year of remarkable successes.I am honored to be leading a company with a rich history of doing the right thing for empl

2、oyees,customers,communities and shareowners.As the coronavirus pandemic spread,UPSers around the world became frontline essential workers,delivering household goods and keeping the worlds supply chains moving during the most difficult public health and economic crisis in decades.People and businesse

3、s are counting on UPS more than ever.And as with other global humanitarian crises,we are helping with logistics and relief,and will continue to assist wherever needed.Our many successes can be attributed to the commitment of our people and the strength of our culture.Our UPS Executive Leadership Tea

4、m,and all UPSers,are writing the next chapter of this great company.We are guided by our strategy,Customer First,People Led,Innovation Driven,as we transform nearly every aspect of our business.The task is not simple,but we are making meaningful progress building the capabilities that matter most in

5、 the markets we serve.As we look ahead,we recognize that our customers are changing,our competitors are changing,and the rate of change is accelerating.We know we must change alongside them.Within this environment,we see opportunities to create value for our shareowners,and we believe success is als

6、o made possible by our five core UPS principles:First is our values,as established by our founder Jim Casey,which give us an enduring foundation for success.Our values are the core of who we are and what we do.Second is our dividend,which is a hallmark of our financial strength.We are committed to c