1、2016 UPS Annual ReportInvest.Grow.Deliver.101.5MILLIONDAILY ONLINETRACKING4.9BILLION2016 DELIVERYVOLUME2,167DAILY FLIGHTSEGMENTS10.3MILLIONCUSTOMERS114,000VEHICLESIN DELIVERYFLEET2,000WORLDWIDEOPERATINGFACILITIESMORE THAN30 MILLIONUPS MY CHOICE MEMBERS434,000EMPLOYEES8,100ALTERNATIVEFUELVEHICLESMORE
2、 THAN26,000UPS ACCESSPOINTLOCATIONSYEARFOUNDED1907*See reconciliation of Non-GAAP financial measures on page A1.201620152014Return on assets(adj.)*12.8%13.3%12.3%Return on assets(GAAP)8.7%13.1%8.5%Return on invested capital(adj.)*32.5%32.4%28.2%Return on invested capital(GAAP)27.4%39.2%22.2%Dividend
3、 yield2.7%3.0%2.4%201620152014Net cash from operations$6,473$7,430$5,726Capital expenditures(2,965)(2,379)(2,328)Proceeds from disposals of PP&E882653Net change in finance receivables9544Other investing activities(59)(30)(63)Free cash flow$3,546$5,052$3,432(in millions of dollars)201620152014Revenue
4、$60,906$58,363$58,232Operating expenses55,43950,69553,264Net income3,4314,8443,032Adjusted net income*5,1044,9234,389Diluted earnings per share3.875.353.28Adjusted diluted earnings per share*5.755.434.75Dividends declared per share3.122.922.68Assets40,37738,31135,440Long-term debt12,39411,3169,856Sh
5、areowners equity4292,4912,158Capital expenditures2,9652,3792,328Cash and marketable securities4,5674,7263,283(in millions except for per-share amounts)QUICK FACTSFINANCIAL HIGHLIGHTSKEY METRICSFREE CASH FLOW1In 2016,UPS experienced a significant increase in packages delivered and this trend is expec
6、ted to continue in coming years.Looking into the future,there are many great opportunities for UPS.Demand for our comprehensive portfolio of solutions is increasing around the world and we are positioning the company to capitalize on strategic growth opportunities.We are embarking on the most sweepi