联合包裹United Parcel Service, Inc (UPS) 2011年年度报告「NYSE」.pdf

1、UPS 2011 Annual ReportUPS 2011 ANNUAL REPORTfocusUPS has an extensive portfolio of services,a global transportation network,superior technology,and people worldwide who are focused on creating value for our customers and delivering on our promises.Calculation of 2011 Free Cash Flow(millions of dolla

2、rs)Founded:1907Employees:398,300Customers:8.8 millionDaily online tracking requests:32.1 millionDelivery fleet:101,121Worldwide operating facilities:2,879Retail access points:61,7002011 delivery volume:4 billionDaily flight segments:1,827Alternative fuel vehicles:2,593 Time-definitedeliveryofletters

3、andpackagestomorethan220countriesandterritories.Supplychain,forwarding,andlogisticsservicesin195countries;ocean,rail,ground,andairfreightservices;transportationnetworkmanagement;customsbrokerage;andmailservices.Long-haulandless-than-truckload(LTL)freightservicesintheUnitedStates,Canada,Mexico,Guam,P

4、uertoRico,andtheU.S.VirginIslands.Exceededprevioushighforadjusteddiluted earnings per share.Realizedrecordglobalvolumeandrevenuelevels.Generatedmorethan$5.0billioninfreecashflow.Continuedinvestingforgrowththroughnewaircraft,technology,vehicles,and acquisitions.Achievedindustry-leadingoperatingmargin

5、sacross all segments of the company.Recognizedforleadershipinsustainability and transparency.Operating Highlights 2011 2010Revenue$53,105$49,545Operatingexpenses47,02543,904Net income 3,804 3,338Adjustednetincome*4,3113,495Diluted earnings per share 3.84 3.33Adjusteddilutedearningspershare*4.353.48D

6、ividends declared per share 2.08 1.88Assets 34,701 33,597Long-termdebt11,09510,491Shareownersequity7,1088,047Capitalexpenditures2,0051,389Cash and marketable securities 4,275 4,081Financial Highlights(inmillionsexceptforper-shareamounts)UPS FactsWe offer.Netcashfromoperations$7,073Capitalexpenditure