1、2019TalkTalk Telecom Group PLC Annual ReportTalkTalk is the UKs leadingvalue formoney connectivity provider.Ourpurpose is to deliver simple,affordable,reliable and fair connectivity foreveryone.Stay up to date at HighlightsFinancial highlights Total Headline(3)revenue(ex-Carrier and Off-net)up 2.2%t
2、o 1,544m(FY18:1,511m(2);Headline On-net revenue up 3.9%to1,263m(FY18:1,216m(2)Statutory revenue of 1,632m(FY18:1,653m(2),a 1.3%decline Headline EBITDA(3)of 237m(FY18:203m(2)(includingFibreNation costs)YoY Headline EBITDA growth of 16.7%driven by a larger averagebase,increased Fibre penetration and a
3、 materially lowercost base Statutory operating profit of 47m(FY18:44m loss(2);Statutoryloss before taxation of 5m(FY18:100m loss(2),after42m of non-Headline costs associated with reorganising and simplifying the business Net debt of 781m(including finance leases of 39m)broadly flat year on year(FY18
4、:776m(2)including finance leases of 31m)Final dividend of 1.50p(FY18:1.50p);total 2019 dividend of 2.50p(2018:4.00p)Operational highlights Accelerated Fibre uptake with 490k net adds in the year(FY18:348k)and a record 152k in Q4(Q4 FY18:98k)Ongoing low level of churn at 1.20%(FY18:1.22%)Customer bas
5、e growth of 150k(FY18:192k),taking the closingbase to 4,289k(1).Q4 net adds of 2k(Q4 FY18:109k)representing the ninth consecutive quarter of base growth inacompetitive market Group On-net ARPU stabilising at 24.98(FY18:25.06(2),withyear on year(YoY)Consumer ARPU growth Good progress on cost reductio
6、ns,including the move of our HQto Salford,creating one main campus and a more efficient operating model Continued momentum in FibreNation rollout,with York build nearing completion and investment partner process well underwayLooking forward Remain confident in FY20 EBITDA growth,with Headline EBITDA