1、Annual Report 2014TalkTalk Telecom Group PLCOur year at a glanceWe are the UKs leading value for money provider of fixed line broadband,voice telephony,mobileandtelevision services.Our strategy is delivering“We are demonstrating real growth from our investment in TV and with over 1 million customers
2、 today,this is a scale business that is growing faster than all the other UK TV operators put together.“Dido Harding,CEOIn this reportStrategic report:OverviewOur year at a glance IFCChairmans statement 01Financial highlights 01Strategic report:StrategyOur business model 02UK telecoms regulation 04O
3、ur strategy 05Chief Executive Officers statement 06Measuring our performance 10Strategic report:PerformanceChief Financial Officers statement 11People 15Principal risks and uncertainties 16Sustainability review 18GovernanceBoard of Directors and advisors 20Corporate governance 21Directors Remunerati
4、on Report 26Directors Report 40Directors responsibilities statement 41Financial statementsIndependent auditors report 42Group income statement 46Group statement of comprehensive income 47Group statement of changes in equity 48Group balance sheet 49Group cash flow statement 50Notes to the consolidate
5、d financial statements 51Company balance sheet 80Company reconciliation of movement inshareholdersfunds 81Notes to the Company financial statements 82Other informationFive year record(unaudited)86Glossary 87Financial calendar 88TalkTalk Telecom Group PLC Annual Report 2014TalkTalk Telecom Group PLC
6、Annual Report 201401Chairmans statementStrategic report:OverviewStrategic report:StrategyStrategic report:PerformanceGovernanceFinancial statementsOther informationThis has been a year of significant investment in growth for TalkTalk,as a result of which we have ended the year with nearly one millio