Talktalk Telecom Group PLC (TALK) 2011年年度报告「LSE」.pdf

1、TalkTalk Telecom Group PLCAnnual Report TalkTalk Telecom Group PLC Annual Report 2011For more information visit:TalkTalk Telecom Group PLCWe are one of the leading fixed line voice and broadband telecommunications businesses in the UK.We have over 4.8 million customers.Demerger from Carphone Warehou

2、seIn March 2010 we demerged from The Carphone Warehouse Group PLC and listed on the London Stock Exchange as TalkTalk Telecom Group PLC,and are now a constituent of the FTSE 250.Directors Report:Overview 01Financial highlights 01What we do 04Chairmans statement 06Chief Executive Officers statement 0

3、7Market overview 10 Directors Report:Performance review 12Business review 14Finance review 16Principal risks and uncertainties 20Corporate and social responsibility review 22 Directors Report:Governance 24Board and advisors 26Corporate governance 28Directors remuneration report 32Other statutory inf

4、ormation 39 Financial statements 40Statement of Directors responsibilities 42Independent Auditors report to the members of TalkTalk Telecom Group PLC 43Consolidated income statement 44Consolidated statement of comprehensive income 45Consolidated statement of changes in equity 46Consolidated balance

5、sheet 47Consolidated cash flow statement 48Notes to the consolidated financial statements 49Independent Auditors report to the Directors of TalkTalk Telecom Group PLC 86Company balance sheet 87Company reconciliation of movement in Shareholders funds 88Notes to the company financial statements 89 Oth

6、er information 94Five year record(unaudited)96Glossary 97Shareholder information 98OverviewPerformance reviewGovernanceFinancial statementsOther informationRevenue+4.7%20112010m1,7651,686Operating free cash flow*+31%20112010m119156Headline earnings per share*+24%20112010pence10.913.5Dividends per sh