Talktalk Telecom Group PLC (TALK) 2020年年度报告「LSE」.pdf

1、2020ANNUAL REPORTTalkTalk Telecom Group PLCTALKTALK IS THE UKS LEADING VALUEFOR MONEY CONNECTIVITY PROVIDEROur purpose is to save customers money by delivering simple,affordable,reliable and fair connectivity for everyone.Stay up to date at GOLD STANDARD SERVICE AT A BRILLIANT PRICE ACROSS OUR FIBRE

2、 PRODUCTS We have the fastest average download speeds over 24hours on our Faster Fibre and Superfast Fibre products versus BT,Sky,Plusnet and Vodafone equivalents*According to data from Ofcom,the industry regulator,comparing average download speeds over 24 hours(in November 2019)for TalkTalks Faster

3、Fibre and TalkTalks Superfast Fibre versus BTs Fibre Essential and BTs Fibre 2,Skys Superfast Fibre,Plusnets Unlimited Fibre and Plusnets Unlimited Fibre Extra,Vodafones Superfast 1 and Vodafones Superfast 2.Links to Ofcom data:https:/www.ofcom.org.uk/_data/assets/file/0037/194896/uk-home-broadband-

4、performance-chart-data.csv and https:/www.ofcom.org.uk/_data/assets/file/0039/194898/2019-panellist-data.csvContentsStrategic report1 Highlights2 At a glance4 Chairmans statement5 Chief Executive Officers review10 Our business model12 Our strategy14 Key performance indicators16 Chief Financial Offic

5、ers statement20 Principal risks and uncertainties26 Section 17230 Our people34 Regulatory environment37 Corporate social responsibilityCorporate governance40 Board of Directors and PLC Committee42 Corporate governance48 Audit Committee report52 Directors remuneration report67 Directors report70 Dire

6、ctors responsibility statementFinancial statements71 Independent auditors report81 Consolidated income statement82 Consolidated balance sheet83 Consolidated cash flow statement84 Consolidated statement of changes inequity85 Notes to the consolidated financial statements 125 Company balance sheet126