1、The Best-Run Businesses Run SAP 2011 AnnuAl RepoRt Financial anD nOn-Financial PERFORMancEImpRovIng peoples lIves To be all set for the future,183,000 customers in 120 countries look to SAP for new technologies,tools,and strategies today.SAP solutions help them respond to the needs of people living
2、longer,healthier lives;analyze and understand the complex connections between climate change and business operations;open up new opportunities and business mod-els in globalized markets;and apply technology and innovation that makes work simpler and more efficient.SAP helps our customers run theirbu
3、sinesses with ideas and solutionsthat make them leaders.Key FactsPerformance Summary millions,unless otherwise stated 2011 2010Change in%Financial key performance indicatorsSoftware revenue3,9713,26522Software and software-related service revenue(IFRS)11,3199,79416Non-IFRS adjustments277464Software
4、and software-related service revenue(non-IFRS)11,3469,86815Total revenue(IFRS)14,23312,46414Non-IFRS adjustments277464Total revenue(non-IFRS)14,26012,53814Operating profit(IFRS)4,8812,59188Non-IFRS adjustments1711,416112Operating profit(non-IFRS)4,7104,00718Operating margin in%(IFRS)34.320.865Operat
5、ing margin in%(non-IFRS)33323Free cash flow3,3332,58829Net liquidity 1,636850292Days sales outstanding(DSO)60658Equity ratio(total equity as a percentage of the total assets)54.747.016Research and developmentResearch and development expenses1,9391,72912Research and development expenses as a percenta
6、ge of total revenue(non-IFRS)13.913.6Number of employees in research and development at year-end 1)15,88415,8610shares and dividendWeighted average shares,basic in millions1,1891,1880Earnings per share in 2.891.5290Dividend per share in 1.100.6083Share prices at year-end in 40.8538.107Market capital