1、ANNUAL REPORT AND ACCOUNTS 2020DECISIVE ACTIONS AND MAINTAINING A LONG-TERM VIEWINTRODUCTIONThe results and commentary presented in this AnnualReport reflect PPHE Hotel Groups performance over thelast year.Since our 2019 report,the whole world including our communities have been struck by theCOVID-1
2、9 pandemic,which has created hugedisruption to most aspects of everyday life andgenerated an understandable widespread effectonour market and industry.1We had a great start to the year but from March our operations were impacted by the pandemic,resulting in lockdowns and property closures.We had to
3、take decisive actions to preserve cash and realign our operational structures.But throughout we have looked after our communities and we were proud tohelp support key workers during these challenging times.Strategic Report2 Highlights4 About us:creating value6 Group at a glance8 Chairmans statement1
4、0 Our response to COVID-1912 President&Chief Executive Officersstatement18 A changing climate 20 Our business model and priorities22 Reassuring Moments24 Strengthening our long-termpipeline26 Our road to recovery28 Strategic progress in 202031 Managing risk34 Principal risks and uncertainties41 Viab
5、ility statement42 Financial KPIs44 Financial review58 Deputy Chief Executive Officer&Chief Operating Officers statement 60 Business review68 Stakeholder engagement72 Responsible businessCorporate Governance82 Non-Executive Deputy Chairmans Corporate Governance Statement84 Board of Directors86 Execut
6、ive Leadership Team88 Corporate Governance99 Nomination Committee report106 Audit Committee report111 Directors Remuneration report 119 Directors reportFinancial statements125 Independent auditors report128 Consolidated statement offinancialposition129 Consolidated income statement130 Consolidated s