微软Microsoft Corporation（MSFT） 2019年年度报告「NASDAQ」.pdf

1、 1 Dear shareholders,colleagues,customers,and partners:Thank you for your continued commitment and investment in Microsoft.Our tremendous progress and impact over the past year would not have been possible without your trust and belief in our mission.Fiscal 2019 was a record-breaking year for our co

2、mpany.We delivered more than$125 billion in revenue,$43 billion in operating income,and more than$50 billion in operating cash flow and returned more than$30 billion to shareholders.Our commercial cloud business is the largest in the world,surpassing$38 billion in revenue for the year,with gross mar

3、gin expanding to 63 percent.I am proud of how we are helping organizations of every size in every industry innovate and thrive using our platforms and tools.And I am proud of how we are empowering everyone consumers,students,teachers,and the more than 2 billion firstline workers around the world wit

4、h experiences to help them always feel confident,capable,and in control.Our mission to empower every person and every organization on the planet to achieve more has never been more important.At a time when many are calling attention to the role technology plays in society broadly,our mission remains

5、 constant.It grounds us in the enormous opportunity and responsibility we have to ensure that the technology we create always benefits everyone on the planet,including the planet itself.Our platforms and tools help make small businesses more productive,multinationals more competitive,nonprofits more

6、 effective,and governments more efficient.They improve healthcare and education outcomes,amplify human ingenuity,and allow people everywhere to reach higher.Today,every company is a technology company,and every organization will increasingly need to build its own proprietary technology solutions to