1、 1 Dear shareholders,customers,partners and employees:As I reflect on our progress this past year,I first want to say thank you for your commitment and investment in Microsoft.Im proud of what weve accomplished together as we innovate and help customers navigate their digital transformation,and I am
2、 even more optimistic about the opportunity ahead.We are living at a crucial time in history where the impact of technology on every part of our daily life and work and every aspect of our society and economy is more acute than ever before.It is incumbent upon leaders of our industry to ensure that
3、the technology we build always creates opportunity.Too often,we celebrate technology disruption for the sake of disruption without reflecting on its unintended consequences.What the world needs is technology that benefits people and society more broadly and is trusted.Our mission is to empower every
4、 person and every organization on the planet to achieve more.Our business model is dependent on our customers and partners success.We are grounded in creating local economic opportunity in every community,helping to unlock the power of technology to address our customers most pressing challenges.Our
5、 platforms and tools enable creativity in all of us.They help drive small-business productivity,large business competitiveness and public-sector efficiency.They also support new startups,improve educational and health outcomes,and empower human ingenuity.Our sense of purpose lies in our customers su
6、ccess.Our culture enables us to pursue our mission with a growth mindset.Its a continuous practice of learning,renewal and having the courage to confront our own fixed mindsets.Collectively,we are moving from a group of people who know it all to a group of people who want to learn it all.To achieve