1、what weve beendoing for betterAnnual Report 2019ContentsAbout Medibank 1 Financial summary 2 Business snapshot 3 Chairmans message 4 CEOs message 5Doing the right thing for our customers 6 Bringing out the best in our people 12 Whats important to our community is important to us 16 Sustainable devel
2、opment goals 20Operating and financial review 22Directors 29 Executive leadership team 32 Corporate governance statement 34 Directors report 44 Remuneration report 47Financial report 71 Consolidated statement of comprehensive income 72 Consolidated statement of financial position 73 Consolidated sta
3、tement of changes in equity 74 Consolidated statement of cash flows 75 Notes to the consolidated financial statements 76 Directors declaration 118 Auditors independence declaration 119 Independent auditors report 120Shareholder information 127Financial calendar 129Corporate directory 129Cover Mediba
4、nks Live Better program is helping the community feel happier and healthier through free,fun and social activities such as parkrun.Read Medibanks Annual Review .au/annual-review-2019Pet insuranceTravel insuranceLifeinsuranceHome healthcare servicesTelehealth&digitalIntegrated care&coordination Healt
5、hcare payor servicesBetterHealth forBetter LivesPurposeHealth insurance Diversified insurance Health servicesHealthier,Effortless,ProactiveSimple,Affordable,EasyAbout usOur purposeBetter Health for Better LivesOur strategyBroaden the offering of our Medibank and ahm brands to deliver the best combin
6、ation of products,service and advice for our customersBuild a market leading health services offering for our customersEvery day were focused on improving the health and wellbeing of Australians,helping people lead better quality lives.Were more than just a health insurer were a healthcare company c