Medibank Private Ltd (MPL) 2009年年度报告「ASX」.pdf

1、ANNUALR E P O R T09is to ensure our customers are clearly better off with Medibank.Our Purpose drives the corporate strategy and is the key influencer of workplaceculture.Our customers are at the centre of everything we do.Our commitment to our Purpose and values lead us in:Creating valued and endur

2、ing customer relationships Delivering superior health outcomes for customers Being a constant high performing business,sharing outcomes with customers Becoming the trusted guide for customers in managing their health and wellbeing Advocating for a stronger and sustainable private health insurance in

3、dustryis to be Australias leading provider of private health insurance and health solutions.Medibank is Australias largest integrated health solutions and insurance group.Medibank is an amalgamation of Medibank Private Limited(Medibank Private),Australian Health Management GroupPty Limited(ahm),and

4、the HSA Group of Health Services Australia Pty Limited(HSA),Work Solutions Australia PtyLimited(Work Solutions)and The Travel Doctor-TMVC Pty Limited(Travel Doctor-TMVC).Under our brands of Medibank Private and ahm we cover over 3.7 million people with health insurance,with significantmembership in

5、every state and territory.Medibank Private offers health insurance to all Australians,as well as cateringfor overseas students and visitors.Medibank also offers access to a range of personal insurances,including:Travel insurance for both domestic and international travel Life insurance Pet insurance

6、Medibank is a leader in corporate health cover products and we offer a comprehensive suite of health and wellbeingprograms.Our health management capability has increased significantly through our acquisitions of ahm and HSAGroup,and Medibank is now a leading provider of programs that aim to improve