1、annual report2010medibankmedibankmedibankmedibankContentsannual RepoRt 2010Chairmans Report .6Managing Directors Report .8Board of Directors .10Our Management Team .11Our products and services .12Business highlights and achievements .14Health insurance .16Diversified insurances .24Medibank Health So
2、lutions .25Community .27Our people .30Financial Report including Corporate Governance Statement,Directors Report and Financial Statements .33We are Medibank.We believe that all people have the right to good health which is why we use our strength in the health system to our customers advantage.Our P
3、urpose our purpose to ensure our customers are clearly better off with medibank challenges us to:createvaluedandenduringrelationshipsdeliversuperiorhealthoutcomesforourcustomersbeaconsistentlyhighperformingorganisationbecomeatrustedguideinhealthandwellbeingadvocate for a stronger and sustainable hea
4、lthsystem.Our Visionour Vision is to be recognised as our regions leading provider of innovative and cost-effective health solutions and health insurance.4medibankChairmans Reportannual RepoRt 2010Like many countries,Australia is examining its health system in a bid to better equip the nation for fu
5、ture demands.Whilst this necessary first step has generated a wealth of ideas and recommendations,and some change to the way public hospitals are funded and administered,the reform process is far from complete.At a Health Policy Forum convened by Medibank last November,key opinion leaders and stakeh
6、olders from various areas of the health system agreed on the foundations of a sustainable,universal and high quality health system.The need for a single funder;division of funder and provider;and establishment of sophisticated,performance-based purchasing arrangements coupled with choice,competition