Medibank Private Ltd (MPL) 2005年年度报告「ASX」.pdf

1、the wayleadingAnnual Report2005leadership/n.strength,decisiveness,empathy,Contents2About Medibank Private4Chairmans report6Managing Directors report8Key performance indicators10Meeting the needs of our members15Contributing to our industry19Innovating our business24Empowering our people28Board of Di

2、rectors30Group Executive31Corporate Executive33Financial report,including theCorporate Governance Statement,Directors report and financial statements72Retail centresMedibank PrivateOur visionto be recognised as the leader in private health insurance in AustraliaOur missionto be a profitable and sust

3、ainable business,with the capacity to invest and innovate forthe benefit of our membersto build a high-performance organisation that unites,engages,empowers and recognises our peopleto deliver a great member product and provide benefits at affordable prices through aconsistent and excellent service

4、experienceto be a growing and efficient business with improving shareholder valueto give life to the statement I feel better nowOur valuesact with integrity care about your needs respect all people be innovative be stewards of members contributionsMedibank Private Annual Report 2005 1passion,prudenc

5、e,ethics,innovation,advocacyMedibank Private covers almost 30 per cent of theAustralian private health insurance market,and has asignificant presence in every state and territory of Australia.Our members have access to an Australia-wide servicecentre network consisting of over 100 retail outlets,app

6、roved agents,a national customer care contact centreand online access via our website .auOur Members Choice network of health care providerscovering hospitals and ancillary providers extends acrossAustralia and is the largest health care network available.Medibank Private offers private health cover