1、Annual Report 2016Mat leads a team whose sole focus is to look after our customers.His role is to coach and support our people so they are able to effectively respond to our customers feedback and any concerns they might have.Medibanks For Better Health purpose plays a big part in Mats day,particula
2、rly in his conversations with customers about how Medibank can help them achieve their health goals.MatMedibank Advocacy Team LeaderSukhinder has been a member of the Medibank retail team since 2012,assisting current customers and helping new ones find the cover that suits them best.In Sukhinders ow
3、n life,better health means more balance and being active.She wants the same for her customers.To her,healthier customers equal happier customers and she loves helping them make positive choices leading to better health.SukhinderSenior Sales ConsultantCONTENTS1 About Medibank2 Financial summary3 Busi
4、ness snapshot4 Chairmans message5 CEOs message6 Operating and financial review11 Governance 12 Directors 15 Corporate governance statement 26 Directors report 30 Remuneration report55 Financial report 56 Consolidated statement of comprehensive income 57 Consolidated statement of financial position 5
5、8 Consolidated statement of changes in equity 59 Consolidated statement of cash flows 60 Notes to the consolidated financial statements 110 Directors declaration 111 Auditors independence declaration 112 Independent auditors report114 Shareholder information116 Financial calendarIBC Corporate direct
6、oryEva(five)and Olive(three)live with younger sister Indigo and their parents.For this family of five,ahm cover provides peace of mind.Mum Katrina first experienced the value of private health insurance with the birth of Eva,and she would not be without the value-for-money cover that ahm provides.Wi