1、Infosys Annual Report 2008-09Enhancing Trust“A leader has to create hope a plausible story about a better future for the organization.Everyone should be able to see the rainbow and catch a part of it.This means instilling trust which requires adherence to a value system that enhances the confidence,
2、commitment and enthusiasm of the people.”N.R.Narayana MurthyChairman and Chief MentorEnhancing TrustThe past year has seen a sharp decline in several things we considered infallible.Once revered financial institutions have fallen from their pedestals,stock markets and financial indices around the wo
3、rld have sunk to previously unimagined lows and there has been an erosion of the very factor that makes the world tick:trust.Infosys values trust as its greatest asset and believes that it is the most precious trait in building faith and dependability amongst our stakeholders.These stakeholders cust
4、omers,employees,shareholders,social beneficiaries and vendor partners keep their faith in us because of our unique value system and commitment to transparency in all that we do.In the pages that follow,some of these stakeholders talk about their relationships with Infosys and their trust in the Comp
5、any.Trust that has taken a long time to build and which we continue to enhance each day.These are not just testimonials,but articles of faith.This Annual Report is printed on 100%recycled paper as certified by the UK-based National Association of Paper Merchants(NAPM)and France-based Association des
6、 Producteurs et des Utilisateurs des papiers et cartons Recycls(APUR).Infosys Annual Report 2008-09Enhancing Trust“Infosys showed ownership,commitment and drive in taking over application development for a strategic billing renewal project and delivered outstanding quality.”Ivo CoolsVice President,S