Clean Harbors Inc. (CLH) 2017年年度报告「NYSE」.pdf

1、CLEAN HARBORS ANNUAL REPORT 2017 Clean Harbors,Inc.42 Longwater Drive,P.O.BOX 9149 Norwell,MA 02061-9149 PEOPLE AND TECHNOLOGY CREATING A SAFER,CLEANER ENVIRONMENT PARTS WASHING ENERGY SERVICES ENVIRONMENTAL SERVICES INDUSTRIAL SERVICES BLENDED LUBRICANTS OIL COLLECTION AND RE-REFINING HAZARDOUS WAS

2、TE DISPOSAL EMERGENCY RESPONSE 2017ANNUAL REPORT2 0 1 7 A N N U A L R E P O R T|C L E A N H A R B O R S,I N C.Our culture of innovation creates value for shareholders and drives service excellence for customersOUR NATIONAL CUSTOMER CARE CENTERAs an entrepreneurial company,Clean Harbors is always on

3、the move.We have successfully combined a deep-rooted commitment to technology and a forward-thinking team to deliver both world-class customer service and the next generation of hazardous waste management services.We further cemented our industry leadership in 2017 with the rollout of several innova

4、tive offerings,the opening of the most advanced commercial incineration facility in North America and the introduction of our National Customer Care Center.Our portfolio of services was expanded with the nationwide launch of our closed-loop lubricant offering.Delivered in either bulk or packaged pro

5、ducts,we sell finished lubricants directly to customers through a process that frequently begins with collecting their waste oil to be recycled in our re-refineries.Market reception to this sustainable offering has been strong with more than 15,000 customers in the first year.In February,our state-o

6、f-the-art incinerator,located in El Dorado,Arkansas,began accepting hazardous waste.The facility,which meets the most stringent emission standards,has 70,000 tons of capacity and is the first new U.S.commercial incinerator in two decades.To support our steadfast commitment to customer satisfaction,w