第一资本金融公司 Capital One Financial (COF) 1999年年度报告「NYSE」.pdf

1、Capital One Financial Corporation1999 Annual Report99“thats whati want.”capital one 1999 annual report2980 Fairview Park DriveSuite 1300Falls Church,VA 22042-Do you remember what it felt like to turn 10 years old?For a whole day,the entire universe seemed to revolve around you.If we could translate

2、that feeling into a mission statement,we would because our world revolves around you.Where other companies aim to“meet or exceed”the expectations of their associates,customers and shareholdersour goal is to absolutely blow your doors off.Capital One.“thats what i want.”empweour associates The best o

3、f the best.Thats who we recruit,and thats what they expect us to be.So weve made Capital One a terrific place to work.We give associates big opportunities.We invest in their growth andreward great performance.Compensation and benefits are highly innovative.Were proud that 15,500 smart,energetic,comm

4、itted individuals the kind of people who could work anywhere say Capital One.“thats what i want.”owerEquity Ownership.After two years of waiting,Joe and Jan Ferguson went overseas to bring home an adoptiveson only to have the arrangements fall through.“It was devastating to come home empty-handed,”J

5、oe says.“The Companys employee benefit plan paid part of the cost,but the rest of the money wed spent to get thatfar had tapped out our savings.”A few weeks later,the Fergusons were presented with an opportunity to adopta baby about to be born in a local hospital.“My stock options made it possible.I

6、 dont know how we wouldhave done it otherwise.Our son Ryan is now two.Hes healthy,smart and happy the love of our life.”options for a better lifeJOE FERGUSON,COMMUNICATION SPECIALIST.CHESTER,VIRGINIAA Piece of the Action.Bill joined in 1994,after graduating from college.Promoted three times,he manag