1、Making Friends Count2011 ANNUAL REPORTfriend made a friend made a friend made a friend made a friend made a friend made a friend made a friend made a friend made a friend made a friend made a friend made a friend a friend made a friend made a friend a friend made a made a friend made a friend made a
2、 friend a friend made a friend made a friend a friend made a friend made a friend made a friend made a friend a friend made a friend made a friend made a friend made a friend made a friend 2011 ANNUAL REPORT.and making friends last for Genera tions.Build-A-Bear Workshop is about friendship.In fact,t
3、he idea to start Build-A-Bear Workshop sprang from a shopping trip with Maxine Clark and her neighbor and best friend,Katie,who was only 10 years old at the time.From their conversation that day,the idea for our first store took form and came to life,opening in October,1997.The concept was an immedi
4、ate success which has now grown to over 400 stores worldwide and our Guests have populated the globe with over 100 million furry friends.As we cele-bear-ate our 15th birthday,we look forward to welcoming a new generation of Guests to our stores,inspiring friendships that will last a lifetime and spr
5、eading even more teddy bear hugs around the world.Lil Cub Chocolate,1997Centennial Teddy Bear V,2003Cele-bear-ation Teddy,2012BUILD-A-BEAR WORKSHOP,INC.LETTER TO SHAREHOLDERS1Financial Highlights(dollars in thousands,except per share,per store,and per gross square foot data)Fiscal Year 2011 2010 200
6、9Revenues Net retail sales .$387,041$387,163$388,552 Commercial revenue .$3,943$11,246$4,001 Franchise fees.$3,391$3,043$3,353 Total revenues.$394,375$401,452$395,906Net income(loss).$(17,062)$104$(12,473)eaRnings(loss)peR common shaRe Basic .$(0.98)$0.01$(0.66)Diluted.$(0.98)$0.01$(0.66)otheR finan