弘業期貨：2018環境、社會和管治報告.pdf

1、2018ESG REPORT環境、社會和管治報告Contents目錄12018 年環境、社會和管治報告弘業期貨股份有限公司I.The Report Preparation Instructions 2(I)The scope of this report 2(II)Principles for the preparation of this report 2(III)Information in this report 3(IV)The form of publication of this report 3II.Company Profile and Financial Informatio

2、n 4(I)Company profile 4(II)Financial information of the Company in 2018 5III.Corporate Governance 6(I)Establish and improve the governance structure 6(II)Strengthen the system process construction and 8 disclose information properly(III)Maintain investor relations and protect the rights and 9 intere

3、sts of investorsIV.Compliance and Risk Prevention 10(I)Attach great importance to compliance management according to law 10(II)Pay attention to anti-money laundering 13(III)Establish and improve anti-corruption mechanism 16(IV)Adherence to tax payment according to laws 19V.Investor Rights and Intere

4、sts Protection and 20 Supplier Management(I)Improve the internet platform construction to enrich customer experience 20(II)Provide diversified services for customers 21(III)Investor education work 22(IV)Pay attention to customer information security and 24 transaction network security(V)Strengthen c

5、ustomer complaint management and 24 improve complaint handling mechanism(VI)Protection of intellectual property rights 26(VII)Supplier management 26VI.Promote Social and Economic Development 27VII.Foster Staff Growth 29(I)Safeguard employees rights and interests effectively 29(II)Establish a sound e

6、mployees labour welfare system 32(III)Focus on employees training and promotion 34(IV)Give full play to the Labour Union 35VIII.Green Environmental Protection and 47 Energy Conservation and Emission ReductionIX.Public Welfare Undertakings and Social Service 51(I)Pass the warmth and condolences to th