1、Healthcare PracticeGenerative AI in healthcare:Adoption trends and whats nextSurveyed healthcare leaders say their organizations are eager to use generative AI to help enhance how healthcare stakeholders work and operate,but some are still adopting a wait-and-see approach.By Jessica Lambwith Greg Is

2、raelstam,Rahul Agarwal,and Shashank BhaskerJuly 2024Generative AI in healthcare:Adoption trends and whats next2The transformative power of generative AI(gen AI)will likely reshape the healthcare industry over time,and organizations are beginning to take action.In our Q1 2024 survey,more than 70 perc

3、ent of respondents from healthcare organizationsincluding payers,providers,and healthcare services and technology(HST)groupssay that they are pursuing or have already implemented gen AI capabilities(see sidebar,“Research methodology”).The Q1 2024 survey,which included 100 US healthcare leaders,was c

4、onducted in March and comes after the Q4 2023 survey of 100US leaders,which was conducted in December 2023.As we look at the responses across these populations in both surveys,a few themes emerge.There is still a consistent portion of respondents without any plans to pursue gen AI or who are maintai

5、ning a wait-and-see approach.Research methodologyTo better understand how healthcare organizations are thinking about generative AI(gen AI)use,McKinsey launched a research effort to gather insights from leaders in payer,provider,and healthcare services and technology(HST)groups.We surveyed US health

6、care stakeholders about a number of topics,including their plans to use gen AI solutions,how they expect to adopt gen AI tools,their ROI measurements,their expectations for areas that will benefit the most from gen AI,and the roadblocks to scaling gen AI.These surveys are not meant to be a comprehen