2020年零售业的未来：在数字时代取得胜利 - 麦肯锡（英文版）.pdf

1、January 2020 This compendium explores the breadth of change and risk throughout the modern retail industry. Future of retail operations: Winning in a digital era Cover image: adventtr/Getty Images Copyright 2020 McKinsey BKG; ESRI ArcGIS; MB-Research; McKinsey analysis 1Relevant population areas def

2、ned as high density (750 inhabitants/km) and/or high income (purchasing power 21,900 per capita); viable market coverage defned as area within 30 minutes driving time from respective retail location. Population22167 23177 Purchasing power coverage Viable market coverage for same-day delivery via shi

3、p from store1 % 1Relevant population areas defned as high density (750 inhabitants/km) and/or high income (purchasing power 21,900 per capita); viable market coverage defned as area within 30 minutes driving time from respective retail location. Stores 60 50 40 20 30 10 0 50402030100 Source: Alteryx

4、; BKG; ESRI ArcGIS; MB-Research; McKinsey analysis Store location 1 Beyond procurement: Transforming indirect spending in retail If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can boost return on sales by as much as 2 perce

5、nt. Rethinking procurement in retail For retailers, procurement is no longer solely a matter of negotiating “A” brands. Private labels and verticalization are trending. Advanced approaches and tools help get procurement in shape for the future. Six emerging trends in facilities management Outsourcin

6、g, workplace strategies, and technology innovations hold immense potential for companies seeking to reduce costs and improve productivity in facilities management. The end of IT? Retailers who want to stay ahead of the pack and drive business results through technology innovation are rethinking the