奥纬咨询（Oliver Wyman）：世界旅游业理事会讨论稿-无缝旅行的数据简化（英文版）（13页）.pdf

1、JANUARY 2020 WTTC DISCUSSION PAPER: DATA FACILITATION FOR THE SEAMLESS TRAVELLER JOURNEY SEAMLESS TRAVELLER JOURNEY DATA COLLECTED IN Q3 2019 MAY 2020 For more information, please contact: HELENA BONONI | Vice President Membership air and car rental Traveller perspective: Morgan arrives at the airpo

2、rt and uses her verified identity to confirm check-in and retrieve baggage tags. Upon boarding, Morgan uses an eGate procedure where her photo is taken and matched with digital identity on her Traveller Data Envelope (TDE). When arriving at her destination, Morgan proceeds to the rental car facility

3、 and obtains her car and confirms her identity using biometrics upon departure. Upon identity verification, the rental car company receives required information (e.g. drivers license number and credit card number) from the TDE. Morgan is cleared to depart. Facilitation perspective: Travel providers

4、across the traveller journey connect to a centralised database which holds Morgans Traveller Data Envelope. At each touchpoint in the journey, Morgan consents and verifies her identity which is matched to her envelope on the centralised database. Lastly, for travel providers who require additional i

5、nformation to complete the check-in process, that is sent securely from Morgans data envelope to the travel provider. CENTRALISED PROTOTYPE SCENARIO PRIVATE CORPORATION AIR TRAVELLER GOVERNMENT / IMMIGRATION TECH PROVIDER CAR RENTAL AIRLINE Traveller arrives at airport Traveller provides consent and

6、 scans biometrics Live biometrics checked against TDE data on the orchestration platform Trust decision returned to travel provider system Traveller authenticated and check-in process executed Traveller data is captured by airline for required documentation processing (e.g. APIs) Traveller check-in