1、The State Of The Financial Services Industry 2020 THE NEED TO INVEST AND BUILD THE FIRM OF THE FUTURE IS PRESSING. THE WINDOW TO DELIVER IS GRADUALLY CLOSING. A RECKONING IS INEVITABLE. A collision is taking place in financial services between the vision mindset and the value mindset. Many firms hav
2、e backed their vision mindset over the last few years, and as our research shows the need to change quickly remains pressing. However, with persistently low revenue growth and a deteriorating macro- outlook, the clock is ticking on investment. How firms resolve this conflict between the desire to re
3、imagine the business for the long-term and the need to remain disciplined and profitable in the short- term will define the shape of the industry in the coming years. The winners will be the firms that most successfully unite the vision and value mindsets, agree on what is critical to thrive long-te
4、rm, and invest with discipline. The losers will lurch too far in either direction and will fail to survive today or thrive tomorrow. The timing and magnitude of the reckoning depend on segment and region. For European banks facing negative interest rates, smaller US banks getting squeezed, and some
5、asset managers, the collision will be pretty violent. Consolidation in these segments is likely to be part of the outcome. Our findings, which come from discussions with industry leaders, analysis of investment levels and progress, and gauging of investor sentiment, point to several key attributes t
6、hat winning financial services firms will share: A surgical approach to investment portfolios: Successful firms will exhibit great discipline, with investment in me- too functionality, capability building, and regulatory reform managed down quickly and tech investment becoming much more modular. Few