1、Transformative AIMaximising efficiency whileminimising carbonRETAILIntroductionIn many ways,AI is currently rewriting the rules of retail.Its shaping an industry thats not just evolving but transforming at an unprecedented pace.As consumer expectations rise and environmental challenges grow,AI stand
2、s at the forefront,uniting commerce,driving sustainability,and reshaping how retailers operate.This report explores how AI can be the catalyst,enabling businesses to unlock unparalleled growth while advancing eco-conscious objectives.AI isnt just about efficiency its about opportunity.It has the pow
3、er to synchronise all retail channels,creating a unified commerce environment where each consumer interaction is informed,personalised,and seamless.More importantly,AI can help brands achieve the holy grail of modern business:balancing profitability with genuine environmental responsibility.This rep
4、ort provides a strategic roadmap for AI adoption,demonstrating how the right investments today can lead to sustainable growth and competitive advantage tomorrow.The research includes insights mined from extensive surveys which include over 250 retailers in the UK,US,France,Germany,and Canada,an audi
5、t of the top 200 global retailers,and consumer insights gathered from over 7,500 respondents across the same countries.The work features three main sections:Section 1 Explores AIs integration across business functions and its impact on the retail landscape.Section 2 Provides powerful survey insights
6、 and looks at impacts of AI,the sustainability-profit link and reducing carbon,efficiency versus consumer experiences,and barriers of adoption.Section 3Outlines strategic priorities for leveraging AI effectively,ensuring businesses maximise opportunities.Through comprehensive analysis,this report ai