1、LORI USCHER-PINES,JESSICA L.SOUSA,COLLEEN M.MCCULLOUGH,SHIRLEY DONG,KANDICE A.KAPINOSTelehealth Visits in Health Centers Serving Low-Income Patients in CaliforniaFinal Results from the Connected Care Accelerator Initiative(20222024)Federally Qualified Health Centers(FQHCs)are outpatient health cente

2、rs that provide pri-mary care and limited specialty-care services to nearly 30 million low-income patients(Farb,2023).Prior to the coronavirus disease 2019(COVID-19)pandemic,FQHCs rarely deliv-ered audio-only or video telehealth visits(Uscher-Pines et al.,2021).However,with both temporary and perman

3、ent policy changes to facilitate telehealth use at the state and federal levels,telehealth has become an important modality of care(Uscher-Pines et al.,2022;Uscher-Pines et al.,2021;Uscher-Pines et al.,2023).In 2023,approximately 9 percent of FQHC visits in the United States and 20 percent of FQHC v

4、isits in California occurred via video or audio-only visits delivered into patients homes(Health Resources and Services Administration,undated-b).Recognizing that the pandemic had rapidly accelerated the adoption of telehealth in safety net settings,including FQHCs,the California Health Care Foundat

5、ion(CHCF)first launched the Con-nected Care Accelerator(CCA)program in July 2020.This program provided funding from 2020 to 2024 for dozens of large,multisite health centers in California.Participating health centers received funding,tools,and,in some cases,hands-on technical assistance to enhance t

6、heir virtual care offer-ings.To facilitate an evaluation of the impact of CHCFs investment in capacity building,health centers committed to submitting data on an annual basis.Using a standardized reporting tool,they reported on the video,audio-only,and in-person visits delivered to patients receivin