1、November 2024|www.tmforum.orgMeetingexpandedexpectationsAuthor:Ed Finegold,Contributing AnalystEditors:Ian Kemp,Managing EditorDawn Bushaus,Contributing Editorsponsored by:for networkchargingcontents03 the big picture06 section 1:rethinking the role of charging in telecoms09 section 2:what telcos ca
2、n learn from cloud metering15 section 3:whats in a modern telco charging platform?19 section 4:monetizing AI through cloud-like charging 23 section 5:make it happen strategies for modernizing charging26 additional feature:Amdocs charging confidence and ingenuity 30 additional resourcesWe hope you en
3、joy the report and,most importantly,find ways to use the ideas,concepts and recommendations detailed within.You can send your feedback to the editorial team at TM Forum via editortmforum.orgbigpicturethe3inform.tmforum.orgAs communications service providers(CSPs)strive to find new sources of growth
4、in markets like IoT,B2B2X solutions,AI-based services and network APIs,its time to rethink the role charging plays and how its delivered.This encompasses not only monetization,but also the customer experience(CX)an operator delivers,which requires a relationship that goes well beyond a monthly bill.
5、3GPP has published 5G standalone(SA)specifications to evolve charging in wireless networks,but this will not be enough to support transformation for two reasons:Charging is not limited to the 3GPP domain.Hyperscalers have proven it is an end-to-end capability that should be inherent to the entire ne
6、twork and service platform.Hyperscalers have normalized real-time CX They deliver observability into configurations,events,usage and costs,plus the ability to simulate them all before deploying configurations.The 5G SA specification does not address CX directly.Network charging and convergent chargi