1、Annual and Sustainability Report 2023H&M GroupContentsCEO letter .6H&M Group at a glance .10H&M Group at a glance .11Key figures .12Sales and stores per region .13Highlights 2023 .14Our business idea .16Our omni-model .17Stores .17Online .18Our culture and values .19Customer in focus .20Fashion and

2、design .21Circular customer journeys .22Our brands .24New Growth&Ventures .30Innovation .31Initiatives for an improved customer experience .32Demand-driven supply chain .34Customer demand-driven production .35Towards recycled,regenerative and responsibly sourced materials .36Reducing greenhouse gas

3、emissions .37Social impact across our value chain .38Logistics and distribution .39Packaging .40Collaboration and partnership .42Administration report including Corporate Governance report and sustainability.44Administration report .45Corporate governance report .52TCFD climate risk analysis .75Sust

4、ainability impact areas and performance .80Financial reports.94Group statements .94Parent company statements .101Notes to the financial statements .105Signing of the annual report .132Auditors report .133Key financial performance measures .138The H&M share .141Annual general meeting .142Calendar .14

5、2Some words and phrases used in this report .143Contact details .14432CEO LETTERSTATUTORY ANNUAL REPORTCOLLABORATION AND PARTNERSHIPDEMAND-DRIVEN SUPPLY CHAINCUSTOMER IN FOCUSH&M GROUP AT A GLANCEHow we reportThis document is H&M Groups Annual and Sustainability Report detailing our financial and no

6、n-financial performance in the year from 1 December 2022 to 30 November 2023(the 2023 financial year).It includes comments from our CEO and a description of the business,followed by our statutory annual report.The Administration Report on pages 45-93 includes our Corporate Governance report(pages 52