1、Death by Admin OverloadHow Retailers Can Overcome Stunted Growth and Employee Burnout Before Its Too LateReportWhen you start out in retail,a manual approach to operations is usually the default option.Tangled Up In TasksIntroductionOrders are processed one-by-one,invoices are entered individually,i
2、nventory calculations are done on spreadsheets.It means you can provide a(literally)hands-on approach,so youre across every detail of what goes on.It makes perfect sense until your retail business starts to grow rapidly then suddenly it doesnt.Manual tasks like processing hundreds of orders a day by
3、 hand becomes an operational nightmare.Your team gets tired.Mistakes get made.Customers get disappointed.And your reputation and even your profits take a hit.Sadly,this is the reality for US retailers at large who are currently drowning in manual admin,spending huge amounts of time on tedious,time-c
4、onsuming tasks.In fact,research conducted by Brightpearl by Sage with contribution from Avalara has found the average American retailer is spending 6 hours and 24 minutes every week on manual admin thats more than 27hours a month and around 332 hours every year.Thats time that could be spent on more
5、 productive and profitable tasks that support the goals and growth of the company.This joint report by Brightpearl by Sage and Avalara will reveal the shocking impact of admin creep in the US retail sector and explore how retailers can embrace an alternative approach to future-proof their business.A
6、 note on methodologyThe research referenced throughout this report was gathered from a survey of 500 US-based retailers in Spring 2024.The average US retailer is spending6 hours and 24 minutes every week27 hours and 44 minutes every month 332 hours and 48 minutes every yearon manual admin tasks.Coll