1、WAIT,COME BACK!Understand and Address Ecommerce Site AbandonmentHow gathering real-time customer feedback can boost conversions.By Korrin B2 out of 54 out of 51 out of 5IntroductionSite Abandonment Doesnt Have to Be InevitableA potential customer visits your website.Without adding anything to their

2、cart,filling out your newsletter signup,or taking another action,they close your tab in their browser.Did they leave because they experienced a glitch on your website?Were they unable to find the product information they needed?Was it hard to navigate your site on mobile?If you never ask,you could m

3、iss opportunities to make improvements and capture loyal customersa crucial step when more than 70%of those who leave never return.1This whitepaper explores the importance of evaluating the causes behind site abandonment.With case studies and actionable strategies,this report shows why its vital to

4、learn directly from prospective customers and target investments accordingly.Real-time feedback is crucial for addressing site bouncers.Tools like the Bizrate Insights Site Abandonment Survey help gather actionable data.1https:/ and Address Ecommerce Site A|Site Abandonment vs.Cart AbandonmentSite a

5、bandonment occurs when a visitor leaves your website without taking an action.Its often overlooked in favor of cart abandonment,where customers have added items to their shopping cart but dont complete a transaction.Ecommerce brands tend to focus on cart abandonment because its the final stage of th

6、e purchasing process where they hope to make the sale.However,site abandonment can happen at any point in the customer journey.Paying closer attention to why customers leave your site can unveil issues that drive them away,preventing them from reaching checkout in the first place.Site Abandonment Re