1、CoverResearch IntelligenceHyper-personalization:September 2024Krungsri ResearchGiving banks AI-powered insight into their customersContentsIntroduction3What is hyper-personalization and why does it matter?4AIs role in hyper-personalization 7AI and hyper-personalization in the banking industry 9Krung
2、sri Research view:The path to success in hyper-personalization14References16Subscribe UsDisclaimerUnless explicitly stated otherwise,this publication and all material therein is under the copyright of Krungsri Research.As such,the reuse,reproduction,or alteration of this text or any part thereof is
3、absolutely prohibited without prior written consent.This report draws on a wide range of well-established and trustworthy sources,but Krungsri Research can make no guarantee of the absolute veracity of the material cited.Moreover,Krungsri Research will not be held responsible for any losses that may
4、 occur either directly or indirectly from any use to which this report or the data contained therein may be put.The information,opinions,and judgements expressed in this report are those of Krungsri Research,but this publication does not necessarily reflect the opinions of Bank of Ayudhya Public Com
5、pany Limited or of any other companies within the same commercial group.This report is an accurate reflection of the thinking and opinions of Krungsri Research as of the day of publication,but we reserve the right to change those opinions without prior notice.For research subscription,ContentsIntrod
6、uctionHyper-personalization:Giving banks AI-powered insight into their customers3The stream of new technologies flooding into everyday life shows no signs of abating,and among the most recent of these,artificial intelligence(or AI)has been one of the most prominent.Discussion around the impacts of A