1、The state of AI in early 2024:Gen AI adoption spikes and starts to generate valueMay 2024If 2023 was the year the world discovered generative AI(gen AI),2024 is the year organizations truly began usingand deriving business value fromthis new technology.In the latest McKinsey Global Survey on AI,65 p
2、ercent of respondents report that their organizations are regularly using gen AI,nearly double the percentage from our previous survey just ten months ago.Respondents expectations for gen AIs impact remain as high as they were last year,with three-quarters predicting that gen AI will lead to signifi
3、cant or disruptive change in their industries in the years ahead.Organizations are already seeing material benefits from gen AI use,reporting both cost decreases and revenue jumps in the business units deploying the technology.The survey also provides insights into the kinds of risks presented by ge
4、n AImost notably,inaccuracyas well as the emerging practices of top performers to mitigate those challenges and capture value.As generative AI adoption accelerates,survey respondents report measurable benefits and increased mitigation of the risk of inaccuracy.A small group of high performers lead t
5、he way.1The state of AI in early 2024:Gen AI adoption spikes and starts to generate valueThis article is a collaborative effort by Alex Singla,Alexander Sukharevsky,Lareina Yee,and Michael Chui,with Bryce Hall,representing views from QuantumBlack,AI by McKinsey and McKinsey Digital.AI adoption surge
6、sInterest in generative AI has also brightened the spotlight on a broader set of AI capabilities.For the past six years,AI adoption by respondents organizations has hovered at about 50 percent.This year,the survey finds that adoption has jumped to 72 percent(Exhibit 1).And the interest is truly glob