1、Travel,Logistics&Infrastructure PracticeAircraft MRO 2.0:The digital revolutionA new survey suggests AI-powered advances could reshape aircraft maintenance,repair,and overhaul.But companies will need to embrace digital disruption.By Emma Loxton and Vik Krishnanwith Joanne Braganza and Nicolas Guzman

2、July 2024Aircraft MRO 2.0:The digital revolution2For airlines around the world,fleet maintenance is increasingly challenging.In the United States,for instance,airlines have endured a 15 percent increase in maintenance costs over the past five years.Meanwhile,theres been a 14 percent increase in the

3、share of flights delayed.This has raised the pressure on already thin margins in a competitive industry.Although maintenance,repair,and overhaul(MRO)organizations endeavor to provide efficient aircraft maintenance while controlling costs,traditional levers such as lean management and enhanced schedu

4、ling are becoming insufficient amid a shifting industry landscape.New approaches are needed.MROs may accelerate improvements through AI-powered solutions that have the potential to enable better performancehelping,for example,to predict maintenance needs so proper labor-and-materials resources will

5、be on hand and then sequencing tasks for maximum efficiency.To seize this digital advantage,MROs should become comfortable with adopting technology that could disrupt the status quo.Some might be weary of hype about digital capabilities,feeling that associated results did not materialize in the past

6、,but more than ever it is now possible to capitalize on modern advancements in technology and analytics.To understand the shifting digital environment within aerospace MROs,we conducted a global survey of the industry in 2023,asking 45executives and managers at MRO organizations around the world abo