1、 Responsible and Ethical AI Governing Principles for the Use of AI in Verint Products June 2024 Unauthorized use,duplication,or modification of this document in whole or in part without the written consent of Verint Systems Inc.is strictly prohibited.By providing this document,Verint Systems Inc.is

2、not making any representations regarding the correctness or completeness of its contents and reserves the right to alter this document at any time without notice.Features listed in this document are subject to change.Contact your Verint representative for current product features and specifications.

3、All marks referenced herein with the or TM symbol are registered trademarks or trademarks of Verint Systems Inc.or its subsidiaries.All rights reserved.All other marks are trademarks of their respective owners.2024 Verint Systems Inc.All rights reserved worldwide.Table of Contents Introduction.1 Ver

4、int AI Strategy.1 Guiding Principles for AI.2 Appropriate:Using AI appropriately for customer engagement solutions.2 Secure and Private:Designing AI for privacy,security,and compliance.3 Fair:Building AI to avoid unfair sensitive bias.3 Accountable to People:Delivering trusted output that is account

5、able to people.3 Processes and Controls.3 Development and Deployment Practices.3 Verint AI Model Management:Data Use Sourcing Rules.4 AI Considerations and Guidelines.5 Transparency.5 Ethical Decision Making.5 Bias and Discrimination.6 Privacy Concerns.6 Security Risks.6 Legal and Regulatory Conside

6、rations.6 Misinformation and Manipulation.7 Unintended Consequences.7 Model Monitoring.7 Passive Monitoring.8 Active Monitoring.8 Support for AI.8 Unauthorized use,duplication,or modification of this document in whole or in part without the written consent of Verint Systems Inc.is strictly prohibite