1、Transitioning into an augmented organizationHow to ride the upcoming AI wavesAn AI-driven transformation is no longer an option:the imperative of becoming an augmented organizationNavigating the technological transformation:a guide for the C-suite4 pillars to transition to an augmented organization1
2、.Effective AI governance2.The art of prioritizing optimized AI investments3.Effective empowerment strategies from the base to the C-suite4.Building trust in AIBeyond the AI hype,pivoting toward an augmented organization is still rare take action nowResearch methodology Contents4 6 8811 14 1719 20Cus
3、tomer experienceIT&TechnologyHuman resourcesAutomated code generation and software developmentAn augmented organization leverages artificial intelligence and other emerging technologies to enhance capabilities and operational efficiency,reinventing customer and employee experiences and,ultimately,di
4、srupting its value chain to stay relevant in the market.To be able to transform its business and operational models at a required pace,organizations must put 4 prerequisites in place:Relevant governance Value for money investments Empowerment Trust in new technologiesAI-powered IT helpdesk automatio
5、nAI-driven talent acquisition and candidate screeningAI-generated marketing content and personalizationAugmented customer care and request automationAI-based customer experience personalizationMarketingExamples of GenAI use casesAn AI-driven transformation is no longer an option:the imperative of be
6、coming an augmented organizationAre you among the skeptics regarding artificial intelligence(AI)?You are not alone.According to our research involving 700 C-Suite executives1,31%in Europe believe the best strategy is a“wait and see”approach.This cautious stance is understandable given the complexiti