1、INSIGHT REPORT Written by Capgemini,Sogeti,IDC and Politecnico di Milano for the European Commission DirectorateGeneral for Communications Networks,Content and TechnologyApril 2024DG CONNECTAdvancing Pillars in Digital Public Service DeliveryeGovernment Benchmark 2024insight report2Manuscript comple

2、ted in June 20241st editionPROJECT TEAMCapgemini:Niels van der Linden,Jochem Dogger,Stan Vugs,Arman Behrooz&Maarten de Graaf Sogeti:Sandrine Cipponeri&Erlend Firth IDC:Massimiliano Claps&Alba Balla Politecnico di Milano:Giuliano Noci,Michele Benedetti&Giulia MarchioContact:Niels van der Linden(Proje

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