1、Bringing Happiness to MorePeople through Our ServicesNYSE:ZTOSEHK:2057.HKZTO Express(Cayman)Inc.2023Environmental,Socialand Governance ReportAbout the Report 2 Introduction 2 References 2 Scope and boundary 2 Data source and reliability commitment 2 Confirmation and approval 2 Access and contact inf

2、ormation 2Chairmans message 4About ZTO Express 5Honors&Awards 2023 8ESG Management 9 ESG Management Structure 9 Stakeholder Engagement 9 Assessment of Materiality Issues 11Appendix I:Summary of Key Performance 91Appendix II:Index of ESG Indicators 95Topic OnePromoting High-Quality Development to Ful

3、fill the Mission of the Times13Learning the Thoughts and Grasping the Pulse of the TimesShouldering Responsibilities and Being a Pioneer of the Times1315Topic TwoResponding to Climate Change,Establishing a Green Postal RouteResponding to Climate ChangeEnergy Conservation and Carbon ReductionPackagin

4、g Material Usage19242717Sincerity and TrustIn Search of Long-Term Stability and HarmonyLaying a Solid Foundation for Business OperationsStrengthening Environmental Management818780Uniting HeartsSharing WarmthEnsuring Employees Rights and InterestsEmpowering Employee DevelopmentCo-building Prosperous

5、 and Beautiful VillagesCommunity Welfare Enthusiast5565747654Linking the WorldUniting All，Reaching BeyondContinuing the Gene of InnovationPrioritizing Customer ExperienceCreating a Chain of ResponsibilityContributing to the Development of the Industry3137475130ZTO EAbout the reportIntroductionThis r

6、eport is the seventh Environmental,Social and Governance Report(hereinafter referred to as this report or ESG report)released by ZTO Express(Cayman)Inc.As used in this report,ZTO Express,the Company and we refers to ZTO Express(Cayman)Inc.and its subsidiaries.The purpose of this report is to provide