变更管理：为你想要的与你所拥有的而设计.ppsx

1、Change Management:Designing for What You Want vs What You Have Excerpts from a Slate JourneyKeith McCantsQueens University of CharlotteChange Management:Designing for What Change Management:Designing for What You Want vs What You HaveYou Want vs What You HaveExcerpts from a Slate JourneyExcerpts fro

2、m a Slate JourneyQueens UniversityWhy Me?!Why Me?!Queens UniversityQueens University Fast FactsQueens University Fast Facts Founded in 1857 Private,Co-educational Co-educational in 1987 Undergraduate,Graduate and Certificate Programs 1,873 total students 10:1 student-to-faculty ratio Average class s

3、ize is 15 students 98%receive financial aid 96%placement rate Joined NCAA Division I July 1,2022(ASUN)Queens UniversityWhy Me?!(continued)Why Me?!(continued)Commonality with othersThree Slate instancesUndergraduate Implementation(2016-2017)Graduate Implementation(2016-2017)Advancement(September 2021

4、)Queens has experienced staff turnover Queens does NOT have unlimited resourcesI was not personally involved in the implementationQueens UniversityPersonal BackgroundPersonal Background Career HighlightsInsurance industryRetirement services divisionIT project teamSystems support specialistRetail Ins

5、titutional Asset ManagementSystems Business AnalystInstitutional Asset Management Non-ProfitCRM Business AnalystApplication primary owner for other vendor applicationsSQL Server training Pertinent Volunteer HistoryAdmissions interviewer since mid-1990sPresident of local alumni club 2-year termQueens

6、 UniversityThe Big Shift-Higher EducationThe Big Shift-Higher Education“Senior Associate Director of Enrollment Operations”(Jan 2019)Lead a team supporting the Slate instance for the recruitment of undergraduate classes Hiring supervisor on paternity leave,did not return Role was vacant for approxim