1、A snapshot of consumer shopping habits in 2023June 2023IntroductionConsumers have always been adaptable and resilient.They shift their behaviors in response to the world around them and are constantly making decisions based on what makes the most sense for their households,budgets,schedules and more
2、.In the past few years,consumers have had to take health and hygiene,shipping delays,higher prices and countless other factors into consideration as they decide where and how to shop.As many of the external factors that defined the pandemic fade away,it is becoming clear that many of the behaviors t
3、hat were expected to become entrenched habits were actually just momentary shifts in consumer behavior.Instead,the trends that continue like buy online,pick up in store were in play well before the onset of COVID-19 and are driven by more enduring factors like the desire for convenience.At the same
4、time,shoppers are also reacting to new concerns like the impact of inflation and dwindling savings rates.To understand the continuing demand for convenience through options like buy online,pick up in store as well as the consumer response to the current economic environment,the National Retail Feder
5、ation and Foursquare took a closer look not only at what consumers are saying but also what they actually do.23The National Retail Federation passionately advocates for the people,brands,policies and ideas that help retail succeed.From its headquarters in Washington,D.C.,NRF empowers the industry th
6、at powers the economy.Retail is the nations largest private-sector employer,contributing$3.9 trillion to annual GDP and supporting one in four U.S.jobs 52 million working Americans.For over a century,NRF has been a voice for every retailer and every retail job,educating,inspiring and communicating t