1、1A global benchmark for sustainable banking 2023September 2023EMERGING TECHNOLOGIES IN BANKING2OVERVIEWTable of contentsCHAPTER 1Foreword:Jieke Pan,VP Engineering&CTO,MobiquityCHAPTER 2Main findingsCHAPTER 3RecommendationsCHAPTER 5How Mobiquity can help341216CHAPTER 4Methodology15CHAPTER 6Get in tou

2、ch173CHAPTER 1ForewordThe landscape of banking has transformed rapidly in recent years with traditional financial institutions facing unprecedented challenges from agile fintech startups and digital-native disruptors.In response,banks worldwide have embarked on a transformative journey,leveraging em

3、erging technologies to restructure their operations,enhance customer experiences,and elevate their competitive edge.This report delves into the emerging technologies and digital tooling that are reshaping the banking industry across the United States,the United Kingdom,the Netherlands,and Australia.

4、It examines the key trends,opportunities,and challenges presented by the adoption of these technologies.This report will delve further into the identified top 5 emerging technologies and digital tooling in banking 2023:Cybersecurity technologiesAddressing the critical importance of safeguarding sens

5、itive financial data and mitigating cyber threats in an increasingly connected world.Machine Learning(ML)and Artificial Intelligence(AI)Leveraging advanced algorithms to analyse vast datasets and make informed decisions,enhancing efficiency,and driving innovation.Generative AIUtilising an AI-powered

6、 language model to interact with users through natural language,offering conversational assistance and information across multiple domains.Mixed Reality-Augmented Reality(AR)and Virtual Reality(VR)Immersive technologies that blend the physical and digital worlds,enabling interactive and engaging exp