1、1 /2023 Regional Whistleblowing Hotline Benchmark ReportNAVEX.COM2023Regional Whistleblowing Hotline Benchmark Report Covering Europe,Asia Pacific,North America and South AmericaNAVEX.COMPrepared byCarrie Penman Chief Risk&Compliance Officer,NAVEX Ian Painter Director,Marketing EMEA&APAC,NAVEXEric G
2、neckow Research Analyst,NAVEXIsabella Oakes Senior Data Analyst,NAVEXContentsIntroduction 3Executive Summary 4A Snapshot of our Database 61 Report Volume 81a How does your Report Volume Per 100 Employees compare to others?91b Report Intake Method the impact of using a unified incident 11 management
3、system on reporting volume 1c Report Volume by month 142 Report Benchmark Categories 162a Reports by Benchmark Category 172b Reports by Issue Type 202c Reporter Allegations Versus Inquiries 223 Anonymous Reporting Rate 243a Anonymous Versus Named Reporting 253b Anonymous Reporting Rate by Employee C
4、ount 273c Follow-Ups to Anonymous Reports 294 Substantiated Reports 314a Substantiation Rate 324b Substantiation Rate by Benchmark Category 344c Substantiated Versus Named Reports 374d Substantiation Rates by employee count 395 Case Closure Time 415a Case Closure Time in days 425b Case Closure Time
5、by Anonymous Versus Named Reports 456 Incident&Report Date 476a Gap Between Incident and Report Date 486b Gap Between Incident and Report Date by Benchmark Category 507 Reporting Intake Method 527a Report Intake Method comparison 537b Substantiation Rate by Intake Method 567c Anonymous Reporting Rat
6、e by Intake Method 598 Reports of Retaliation 608a Frequency of Retaliation Reports 619 Report Outcomes 639a Report Outcomes by frequency of total reports 649b Outcome Substantiation 66Conclusion 68About the Authors 693 /2023 Regional Whistleblowing Hotline Benchmark ReportNAVEX.COMIntroductionConsi