1、GLOBAL ONLINESHOPPER SURVEY 2023HOW THE WORLDS E-COMMERCE CUSTOMERS WANT TO SHOPWELCOME TO THE DHL GLOBALONLINESHOPPER SURVEY2023The first ever DHL eCommerce Global Online Shopper Survey is loaded with unmissable information about howshoppers across the world buy online.For ane-commerce business loo

2、king to grow in newmarkets,these are the insights that put success in your grasp.Shoppers surveyed in 23 countries across the globe including Argentina,Australia,Brazil,Canada,China,India,Malaysia,Morocco,Nigeria,South Africa,Thailand,UAE and USA.Plus,there are insights from 10 European countries av

3、ailable in our European Online Shopper Survey 2023 which you can read here.Covers all six major global markets:Europe,North America,Latin America(LATAM),the Middle East and North Africa(MENA),Sub-Saharan Africa(SSA),and Asia Pacific and China(APAC).Over 11,500 active online shoppers surveyed.Broad s

4、pectrum of survey topics covered including:where and why shoppers buy cross-border,what they buy and how often,attitudes to delivery and returns,why sustainability matters and much more.Includes expert tips from DHL eCommerce specialists to help you break into new markets.The Global Online Shopper S

5、urvey 2023 is the first of its kind,following the success ofDHL eCommerces European Online Shopper Survey launched in 2022 and updated this year.Thisis the must-see report from the worlds No.1 e-commerce logistics supplier,and for both start-up and established businesses,itshow your customers think

6、about shopping onlineDHL eCommerce:Global Online Shopper Survey 20232The countries selected for the Global Online Shopper Survey 2023 are all important players in the growth ofe-commerce worldwide.These are some of the most mature or rapidly advancing online shopping economies e-tailers should have